Explain and train software application procedures/instructions to sportsbook personnel.Identify recurring issues, document, and report to the Software Support team for testing.Proactively inspect equipment to help prevent future service calls.Install hardware/software following our design or installation specifications.Maintain and troubleshoot network and/or physical problems with our systems.Travel to and from partner properties to identify, resolve or repair hardware/software problems.Respond to service calls in a timely manner, updating tickets, liaising with Software Support/dispatch on progress.Provide technical assistance to William Hill and Caesars Sportsbook partner properties.You will respond to service calls and travel to various properties to repair or inspect equipment to help prevent potential problems. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.īEHOLD! Do you like to solve technology puzzles? Would you like On The Job Training to be able to do so? In the role of Field Technician I, you will be responsible for responding to and resolving technical issues at William Hill partner properties. WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America.
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